Enhancing an already exceptional quality of life

An interactive, fluid and pleasant living environment

Monaco’s smart city aims to be coherent, user-oriented and in line with the highest inter- national standards. It will further improve the experience of living in the Principality, thereby enhancing its attractiveness.

Between now and 2022, Monaco’s Smart City will be focusing on three main objectives: building the final links in a first class, connected transport system, improving the living environment through interaction with its inhabitants and achieving better control of urban planning and major environmental markers.

Mobility

In terms of mobility, several initiatives will enhance the services on offer and improve information and traffic flow:

  • connected bus shelters, fully functional digital reference points in the heart of the city, equipped with new services (Wi-Fi, environmental sensors, services for tourists and inhabitants, etc.);
  • an application that helps residents, commuters and tourists to plan their journeys by viewing all the available transport solutions;
  • a bigger range of shared electric bicycles, made accessible to occasional users;
  • testing of self-driving electric shuttles for passenger transport.

And in the future?

Improved mobility that increases quality of life by optimizing traffic during peak hours, by offering more shared, connected and ecological transport, and by providing better information for users and more efficient interoperability between modes of transport .

Relationship to the city

Digital technology will also be the key to offering local inhabitants a new relationship with their city. Looking beyond the online availability of information relating to the living environment from 2019 onwards, the “voice of the user” will be taken into account to make services more efficient: an application will collect and process feedback, thereby creating a continuous improvement loop.A digital platform for services between inhabitants (childcare, carpooling, lending of items, etc.) will help to strengthen the social bond and create communities of interest at building, neighborhood or municipal level. It should also be used to roll out new initiatives such as citizen consultation.

And in the future?

Data capture and exploitation will be the essential foundations for the construction of a smart city. In the longer term, Monaco will have predictive capacity in key areas such as air quality, noise, traffic and energy consumption of buildings, through the development of “hypervision” tools and urban planning.

Cutting edge, easily accessible medical care

For Monaco, the use of digital technology in the health and medico-social fields constitutes an opportunity both to improve its healthcare system by making it more patient-focused and to demonstrate its ability to offer a quality of life on a par with the best in the world.

Monaco boasts one of the longest life expectancies in the world, proof if it were necessary of the excellence of its healthcare system. For the Monégasque healthcare system, digital technology must be a driving force to boost the performance of its healthcare offer, and above all an opportunity to strengthen the links between patients and caregivers.

3 priorities for the successful, inclusive and responsible “ e-health” approach

The idea for a “connected” patient is primarily to be a better-informed patient who has been reassured about their treatment and is more involved in their care pathway. The healthcare system will be “enhanced” rather than weakened, through the use of advanced interaction, collaboration, empowerment, digitization, detection, analysis and artificial intelligence solutions.The approach must be responsible in dealing with the digital world: by making digital technology work for human beings, ensuring that confidentiality is protected and by finding a balance between traditional personal contact and digital methods.

Improving the patient experience

  • Seamless interaction of patients with the health system (making appointments, access to their data).
  • Patients in control of their own health (prevention and self-diagnosis tools).
  • Unparalleled hospitalization experience (online check-in, personal services, monitoring of post-operative return home, supervision of home hospitalization).
  • Digitization and streamlining of administrative formalities.

Preserving inclusive values

  • Support for the elderly (monitoring or home hospitalization, supervision of hospital-to-home travel and vice versa).
  • Assistance for the disabled (home monitoring, teleconsultation, travel arrangements).
  • Preventive advice for young people (STDs, nutrition, school health).

Providing healthcare professionals with the best digital solutions

  • Easier collaboration between profession- als (secure messaging, sharing of imaging, longitudinal tracking).
  • Targeted use of telemedicine, starting with “e-prescriptions”.
  • The use of artificial intelligence to enhance diagnoses and treatments.

And in the future?

The patient will be able to benefit from a seamless care pathway between outpatient and hospital treatment, with an emphasis on home hospitalization, practitioners assisted by the latest advances in artificial intelligence and the possibility of being kept perfectly informed of their situation.

Enhanced, personalized education

In digital technology, education, which is the cornerstone of Monégasque unity and identity, is finding new opportunities to demonstrate its excellence, thereby preserving its rank and attractiveness in an increasingly competitive global environment. A key investment for the Principality with the development of a new economy that relies more than ever on talent.

Based on diversity and personal contact, the Monégasque education system already excels in the traditional frame- work, thanks to inclusive, tailored teach- ing that is notable for its zero-dropout rate and exceptional quality of extra- curricular activities.

Much more than a mere “updating” of teaching methods, digital technology must help children to acquire the skills they need to succeed in today’s and tomor- row’s world. This is how Monaco’s educa- tion system intends to enter the digital age, while encouraging responsible use.

Enhanced education…

By 2022, digital technology will boost teaching capacity and communication at every moment of the school day, and also before and after class and during extra-curricular activities. Platforms – in particular a learning cloud – will forge new links between teachers, students and their parents. Digital tools will enhance content development, the personalization of teaching, interactivity and autonomy. New equipment will be available, making for a new learning experience in the classroom, the digital extension of the classroom and online availability of textbooks.

Thanks to the specific training available to students and teachers (programming, collaborative culture), Monaco’s education system will be more soundly anchored in a changing world. It will also have better analytical capabilities to ensure that it improves continuously.

And in the future?

The implementation of the digital plan, in tandem with the latest innovations in artificial intelligence, will anchor the education system in an adaptive learning approach. In other words, offering its students personalized learning while fostering their development in a collective setting.

1H a week of computer programming for all kindergarten, elementary and high school students from September 2019 onwards

… and a well thought out approach

Monaco’s digital strategy for its education system is based on a careful balance between the best of “face-to-face” and digital learning, and between digital and non-digital teaching methods. Great care is taken to prevent excesses relating to digital technology: specific initiatives will be put in place in 2019 to raise awareness, to monitor screen and radio wave exposure times and to combat cyberbullying.

Protecting confidentiality will be a perennial concern, with a level of data security that meets the specific requirements of Monaco’s population.

In Monaco, the educational digital tech- nology approach is to be:

  • global, reflecting all types of use and all infrastructure, equipment and human issues;
  • a partnership based on a win-win relationship between technological partners and educational content providers;
  • forward looking, because the approach can only succeed by getting teachers involved in setting targets and implementing projects.

Each year, the Educational Digital Technology Summit will help define, update and evaluate the portfolio of education-focused digital projects. This step will ensure a gradual and realistic deployment of the technology to anchor Monaco’s education system soundly in the digital age.

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